Explicit Item Delete

Name Explicit Item Delete
Sources (Garfinkel, 2005)
Synonyms None
Context This is a combination of the fourth Fair Information Practice principle (United States Dept. of Health and Automated Personal Data Systems, 1973) and the concept of “direct manipulation” (Shneiderman, 1984) to personal information in computer systems.
Problem Sometimes it is hard for the user to find the way to delete his personal information.
Solution Give the user a way to delete what is shown, where it is shown.
Examples Safari has a “Clear History” menu item in “History” and a “Clear Search History” menu item in the “Recent Searches” menu.
Apple’s NSSearchFieldCell automatically implements this functionality for recent searches.
Internet Explorer allows the user to right-click on a history item and select “Delete”, although this functionality is not obvious. Example Source: (Garfinkel, 2005)
Implementation Where the user is shown personal information in the computer interface, the user should be given a control for removing that information. For example, the last item in the menu should read “clear history”. If the user is not authorized to delete a log file, the system should provide contact information for a responsible party that can perform the action (an application of the OECD Accountability Principle (OECD, 2002)).
Consequences Once a user sees information that they want removed, they don’t have to hunt around and try to figure out how to do it.
Dependencies None
Relationships [Complete Delete]
[Delayed Unrecoverable Action]
Principles [Locatability]
Guidelines None
Check lists None
Use cases None
Tags Explicit Item Delete, Complete Delete, Unrecoverable Action, Confidentiality, Privacy, Controllability
Log history [12/21/2015]: Added to repository

References

Garfinkel, S.L., 2005. Design principles and patterns for computer systems that are simultaneously secure and usable (PhD thesis). Massachusetts Institute of Technology.

OECD, 2002. OECD guidelines on the protection of privacy and transborder flows of personal data. OECD Publishing.

Shneiderman, B., 1984. The future of interactive systems and the emergence of direct manipulation, in: Proc. of the NYU Symposium on User Interfaces on Human Factors and Interactive Computer Systems. Ablex Publishing Corp., Norwood, NJ, USA, pp. 1–28.

United States Dept. of Health, Education, Automated Personal Data Systems, W.S.A.C. on, 1973. Records, computers, and the rights of citizens: Report, DHEW publication, no. (oS) 73-94. U.S. Department of Health, Education; Welfare.