Suggestive Dialogues

Name Suggestive Dialogues
Sources (Muñoz-Arteaga et al., 2009)
Synonyms None
Context The system must to provide users suggested actions to follow to mitigate the damages caused for some detected security threat.
Problem How to facilitate the interpretation of a security alert and the reduction of damages caused by some detected threat?
Solution By means of specific messages (without technical terms or irrelevant information) the users could be notified about the internal state of the system. The messages must include suggested actions to follow in case of eventuality.
Examples Security notification by means of a dialogue box that includes a simple text message, suggested actions to follow. Source: (Muñoz-Arteaga et al., 2009)
Implementation Notify about the internal state of the system and offer suggested actions.
Consequences A suggested action represents a contribution to reduce misunderstands and makes easier the decision making.
Dependencies None
Relationships [Providing Recommendations]
[Failing Safely]
Principles [Path of Least Resistance]
Guidelines None
Check lists None
Use cases None
Tags Suggestive Dialogues, Providing Recommendations, Learnability, Fail Safety
Log history [12/21/2015]: Added to repository

References

Muñoz-Arteaga, J., González, R.M., Martin, M.V., Vanderdonckt, J., Álvarez-Rodriguez, F., Calleros, J.G., 2009. A method to design information security feedback using patterns and hCI-security criteria, in: Computer-Aided Design of User Interfaces VI. Springer London, pp. 283–294. doi:10.1007/978-1-84882-206-1_26