Expected Ability

Name Expected Ability
Sources (Yee, 2002)
Synonyms None
Intent The interface must not generate the impression that it is possible to do something that cannot actually be done.
Motivation In the course of performing tasks, users sometimes make decisions based on the expectation of future abilities. If these expectations are wrong, the user might make the wrong decision, with serious security consequences. In some situations, the false expectation of an ability might give the user a false sense of security, or cause the user to make a commitment that cannot be fulfilled.
Examples None
Guidelines None
Tags Fail Safety, Expectation Conformity
Log history [02/14/2016]: Added to repository

References

Yee, K.-P., 2002. User interaction design for secure systems, in: Proceedings of the 4th International Conference on Information and Communications Security, ICICS ’02. Springer-Verlag, London, UK, UK, pp. 278–290.