Reciprocity

Name Reciprocity
Sources (Chiasson et al., 2007)
(Stobert et al., 2007)
Synonyms None
Intent Harnessing the human tendency to return favors.
Motivation The
 norm
 of
 reciprocity
 is
 at
 work
 when
 people
 respond
 with
 similar
 kinds
 of
 behaviour
 to
 that
 which
 they
 are
 shown.
 Positive
 overtures
 usually
 lead
 to
 cooperation
 with
 others
. However,
 rudeness
 and
 unhelpfulness
 can
 also
 lead
 people
 to
 behave
 similarly
 in
response.

People
 respond
 reciprocally
 to
 computers
,
 so
 a
 security
 program
 should
 make
 it
 obvious
 that
 it
 is
 helping
 its
 users.

Examples None
Guidelines None
Tags None
Log history [02/14/2016]: Added to repository
[04/22/2016]: Deleted “Principle of”

References

Chiasson, S., Biddle, R., Somayaji, A., 2007. Even Experts Deserve Usable Security: Design guidelines for security management systems, in:.

Stobert, E., Chiasson, S., Biddle, R., 2007. Persuasion,
 Social
 Graces,
 and
 Computer
 Security.